ABSA invites suitably qualified candidates to submit applications for the Clerk Customer Services vacancies.
Closing date: Not specified
Locations: Rustenburg, North-West
Responsibilities:
- Customer Service: Responding promptly, accurately, and courteously to customer inquiries, complaints, and requests.
- Process Development: Assisting in developing and maintaining procedures within the Customer Services Centre while identifying opportunities to enhance client servicing processes.
- Risk Management: Ensuring that all customer service activities comply with the organization’s risk, compliance policies, legal, and regulatory requirements.
- Stakeholder Management: Establishing and nurturing professional relationships with relevant stakeholders to understand their needs and promptly address any issues.
- Self-Development: Taking ownership and being proactive in personal training and development.
Education Requirement:
- Further Education and Training Certificate (FETC): Specifically in Business, Commerce, or Management Studies (Required).
Compensation & Benefit Impact:
- This role has a compensation and benefit impact in Seychelles. For more specific details, it advises contacting the Reward department for further information.
How to apply
Click here to apply online for ABSA is hiring for the position of Clerk Customer Services
This job description indicates a customer-centric role requiring a blend of customer service skills, process management, risk awareness, stakeholder engagement, and a foundation in business-related studies.
.
